Returns & Exchanges

At Chubbycable, we want you to be completely satisfied with your high-speed charging gear. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all cables, adapters, and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the provided shipping label or use a traceable carrier to send the package to our designated return center.

4

Receive Your Refund

Once our technicians inspect the returned hardware, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing